Last updated: 2024-10-31
Welcome to Pelle Factory
These Terms and Conditions govern your access and use of our website https://pellefactory.com and any related services.
By accessing or using our site, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must stop using our website and services.
By placing an order or contacting us, you consent to receive service related communications from us through email or other channels. You may unsubscribe from marketing emails at any time by following the instructions included in the messages or contacting us.
To place an order, you must provide accurate and complete billing, shipping and payment information.
By submitting an order, you represent that you are authorized to use the payment method provided and that the information is correct.
We use secure third party payment processors. We reserve the right to refuse or cancel any order in cases of suspected fraud, unauthorized use, product unavailability, pricing errors, or other issues.
We strive for accuracy, but product images, descriptions, availability, and pricing may occasionally contain errors. We reserve the right to correct any errors and update information without prior notice.
Custom or personalized products are made specifically according to your request. Once production starts, custom orders cannot be canceled, exchanged, or refunded except in cases where the product is defective or a mistake was made by us.
Our refund policy is listed separately on our website. Please review the Refund and Return Policy before making a purchase.
All content on this website including text, graphics, logos, product images, and design is owned by Pelle Factory or used under license. You may not copy, distribute, modify, or use content without written permission.
You agree not to use our site for any unlawful purpose or to engage in any behavior that interferes with the site, damages our systems, misleads customers, or harms our brand.
You must be at least eighteen years old to use our site or place an order. By using this site, you confirm you meet this requirement.
Our website may contain links to third party sites. We are not responsible for the content, services, or policies of third party websites. We recommend reviewing their terms and privacy policies.
Our website and products are provided as is and as available. We make no guarantees regarding availability, accuracy, or uninterrupted operation.
To the fullest extent permitted by law, we disclaim all warranties including merchantability, fitness for a particular purpose, or non infringement.
To the fullest extent allowed by law, Pelle Factory and its team shall not be liable for indirect, incidental, or consequential damages arising from your use of our services or products. Our maximum liability is limited to the amount paid for your order.
We may suspend or terminate your access to the site if you violate these Terms or misuse our services.
We may update these Terms at any time. Continued use of our website after updates means you agree to the revised Terms. We encourage reviewing this page periodically.
These Terms are governed by the laws of the United States and the State of Texas.
For questions about these Terms, contact us:
Pelle Factory
Customer Support
Phone: +1 888 400 1488
Email: [email protected]
Address: 10545 Joy Rd, Detroit, MI 48204 United States
